We know that adoption can be very stressful, but we hope to make this a smooth journey for you. We love to get feedback from the families we work with. Of course we especially love praise, but we also welcome suggestions for improvement on our services and programs. If you have any feedback for us, please contact us. Families may also send us a complaint if necessary, by following our written complaint procedure, WSA Client Complaint Form.
At your request, West Sands Adoptions will gladly make available the following information: (a) the number of our adoption placements per year for the prior three calendar years, and the number and percentage of those placements that remain intact, are disrupted, or have been dissolved as of the time the information is provided; and (b) the number of parents who apply to adopt on a yearly basis, based on the last three calendar years. West Sands Adoptions places “Waiting Children” through China’s program of adoption for special needs and waiting children. However, we do not have our own list of waiting children at this time. Parents who apply for adoption through programs with West Sands Adoptions will not be referred a child for placement until a child becomes available through the appropriate Central Authority in the child’s country of origin.